The role of a sales manager is one of the most complex in the organisation; they must manage their targets, recruit, motivate, and train salespeople, manage the operation process and handle complaints. Further, they also execute marketing strategies and have to be a customer champion and compliance officer, to name a few responsibilities.

Hiring a sales manager allows a business owner to delegate the day-to-day tasks of designing promotions, scheduling sales appointments, interacting with clients, negotiating contracts, and managing earnings objectives. At Kasu Homes, similar to the quality we put into our projects, we invest the same in hiring our sales managers and other staff. One of the main ideals that we adhere to is providing premium services to our clients. One of the ways we do so is by ensuring our sales team understands and caters to our client’s real estate needs and clarifies all their queries and meets their expectations. To know more about the 5 ideals that Kasu lives by, read our blog. 

Here is an insight into the hiring process at Kasu, so you can see for yourself the care and attention we give to our staff to ensure maximum client satisfaction and safety. 

We Conduct a Swift Background Check

Conducting background checks allows us to learn about the applicant’s background; family, education, career and if they have been involved in any suspicious activities in the past. By screening these people, we ensure a trustworthy recruiting process, resulting in a safe and productive environment for our company and clients. 

This also enables us to get an insight into the applicant’s overall personality and knowledge and we can then gauge if they are reliable, trustworthy, the level of additional training they require and finally if they are suitable for the task. 

How Well Does the Applicant Understand Our Clients

Our clients are our most valuable assets and therefore we expect our applicants to be able to put themselves in your shoes so that they may understand your needs, preferences and aspirations better. We also believe that it is as important to maintain strong relationships with our current clients as it is equally essential to obtain new ones for our business success.

Our ultimate goal is to serve you to the best of our ability; effectively and efficiently. This is one of the reasons Kasu Homes thrives as much as it does today. With customer service channels continuously developing, we must stay on top of our consumers' preferences, which is what we expect from our sales candidates. As important as it is to sell you a property, they should also know a little more about you, your real estate preferences, likes and dislikes, etc. Hence, here are a few questions we ask applicants: Describe the potential clients of Kasu. Where do they come from?What is their background? What is the motivation for a client to own a Kasu home? Etc.

How Good is Their Marketing Reach?

At Kasu, we recognise that we have an invite-only, exclusive client base. Yet, our clients come from every corner of the world and our applicant needs to be able to reach you effectively, as this is simply the first step toward marketing and providing our product and service to you in a way that results in real sales.

Contacting clients in new regions necessitates a different strategy on many levels, ranging from knowing those specific consumer’s needs to local legislative requirements and the associated expenses. Translation and localization are critical issues that must be addressed as well as part of any business's strategy before entering a new market. This is why we ask our potential sales managers questions such as these: How would you reach potential clients? Explain the sales funnel while selling to potential customers of Kasu, what is unique about the sales process in selling a second home? etc. 

How Well Does Our Applicant Work in Teams?

Our sales managers typically work in teams, overlook and delegate several important tasks. They are the ones who make decisions for their team members' future actions and it is also their responsibility to identify new clients and create leads for the company. 

We wish for our managers to have a harmonious working relationship with us and you, our clients. They should be excited about creating new chances for the organisation and take charge of brand marketing. We expect quality, proficiency and commitment in all the work that they do. Therefore we aspire to know all about the professional details of our potential sales managers such as: What are your long term goals? What is your proudest professional achievement? Tell us about a time you were dissatisfied at work, etc. 

At Kasu Homes, we assure you only the best of services, beginning from our sales team; your first source of contact with us. We believe in the continued satisfaction of our clients even after you have bought your Kasu Home, which is why we believe in a thorough and intensive interviewing process. To know more about our projects, especially our upcoming Kasu Zira in Reis Magos, visit our website. You can also follow us on Instagram and Facebook for some insightful posts and updates.